Looking for nanny care?
Use our online registration form!
How does nanny care or childminder(s) care at home work?
- We will contact you by phone or by email after you have registered using the registration form. During this intake, we make an inventory of your wishes, so we can search for a suitable nanny.
- Be Kind Gastouderservice ensures that the nanny complies with the necessary quality requirements. As a result, you are eligible for a childcare allowance.
- We introduce you to a potential nanny. If both parties match, a meeting will take place between Be Kind Gastouderservice and the nanny at the location where childcare will be provided. During this meeting, we will discuss the contracts, finalise the administrative details including the Risk Inventory and Evaluation and discuss any special wishes or relevant information regarding the care of your child.
- Be Kind will send the invoice for the fees payable to the municipality to the parents. If the municipality does not charge a fee, no invoice will be sent. Be Kind will request information about the fees from the municipality. These fees are the costs for registering the nanny in the National Register of Childcare and Playgroups (LRK).
- Be Kind will submit the application for registration in the National Register of Childcare and Playgroups. Application for registration can take up to 10 weeks. Once registration is completed, childcare may start. You are entitled to childcare allowance from the moment of registration.
- Registration in the LRK is linked to your home address and to the nanny. The LRK registration number is not transferable
- After two months, your experiences with your nanny and Be Kind Gastouderservice will be evaluated. This evaluation will be repeated annually
- If, despite all our good care, there is a complaint that we are unable to resolve together, you are free to contact the Dutch Foundation for Consumers Complaints Boards in The Hague at all times
Our Pedagogical Policy Plan describes our vision on the upbringing and care of our children.
Any questions? Please feel free to contact us!
Monitoring and supervision Be Kind Gastouderservice
Be Kind is closely involved in mediation and the monitoring and supervision of the care provided by the nanny;
- Personal selection of the most suitable, committed and qualified nannies.
- Inspection and supervision of the nanny to ensure compliance with all statutory requirements.
- Training and refresher courses for the nanny.
- Handling of all administrative matters, contracts and payments.
- Compiling and implementing the statutory Risk Inventory of Health and Safety in the home where childcare is provided.
- Registration of the nanny in the national register.
- Arranging replacement care if the nanny is ill or unable to provide care (no guarantee). Childcare can be arranged at a childminder(s)’s home. A surcharge applies to the cost of arranging a replacement nanny.
- Progress and evaluation meetings.
- Home visits while the nanny is providing childcare.
- Providing up to date information on legislation relating to childcare, e.g. using the newsletter.
- Mediation and support if the childcare is (temporarily) unsatisfactory.
Childcare provided at the home of the parents (nanny care)
- Different regulations apply to childminder(s)s who provide childcare in the home of the parent/guardian. We would like to inform you about these regulations, however please note that the information provided here is not exhaustive and may be subject to change, for example due to amended legislation. For the sake of clarity, we refer to this form of childcare as ‘nanny care’ and refer to a childminder(s) in the home of the parent/guardian as a ‘nanny’.
The hourly rate for one nanny, excluding agency fees, is usually between € 16 and € 20 per hour, depending on the experience, age and training of the nanny. The agency fee is an additional € 125 per month for one nanny.
A childminder(s)/nanny must be registered at every (new) address where they work. Each childcare address is assigned a unique registration number by the National Register of Childcare and Playgroups (LRK). This registration number is necessary to be able to claim childcare allowance through the tax authorities. Registration is approved following an inspection by the GGD. The GGD may take 10 weeks to grant this approval. This means that after a parent and nanny have been matched, it may take another 10 weeks before the parent is entitled to childcare allowance.
Since 1 January 2012, the municipality of Amsterdam has charged a fee (fees vary according to municipality) to register a nanny at the address of a parent who requested childcare. The fees currently charged by the municipality of Amsterdam (2022) amount to € 493.80 per new registration. More fees may apply if multiple nannies are registered at one address. These fees for individual nanny registration will be invoiced to the parent(s) in advance. Be Kind does not charge any registration or mediation fees in addition to the hourly rate.
Regulations relating to ‘service provision at home’
The nanny often works with a ‘service provision at home’ contract but they can also work with an ‘assignment of agreement’ contract.
The ‘service provision at home’ regulation entails the following;
- The parent/guardian is the employer under this regulation;
- The childminder(s) is the employee; the nanny may work a maximum of three days a week at the family’s address, regardless of the number of hours per day. Note: working two days one week and four days the next week is not permitted.
- The nanny is paid at least the currently applicable gross, minimum hourly wage, plus 8% holiday allowance.
- The nanny is entitled to four paid weeks of holiday per year.
- The hourly rate is a gross amount based on which the nanny submits their annual tax returns. It is sensible to save an amount each month to cover this.
- The parent does not pay income tax and employee insurance premiums for the nanny.
- If the nanny is unable to work due to illness, the nanny is entitled to continued payment of their wages by the parents for a maximum of six weeks with the exception of the first two days of illness. This sick pay is at least the applicable minimum wage, or at least 70% of the last earned wage based on the average number of hours worked in the three months prior to the period of illness.
- During the period of illness of the nanny, the parents are not entitled to claim childcare allowance if no childcare has been provided.
- As the parents do not pay social premiums for the nanny, the nanny does not accrue a pension and is not entitled to claim sickness benefit (after six weeks) WW, WIA or WAO. Childminder(s)s/ nannies can take out voluntary insurance for these risks with the Dutch Employee Insurance Agency (UWV). The costs for this insurance are tax deductible for nannies.
- As a nanny works a maximum of three days per week for one family, the nanny is entitled to claim pregnancy and maternity benefit for 16 weeks from the UWV under the terms of the ZEZ-regulation for the self-employed.
- The nanny and the parent agree on any reimbursement of travel expenses.
- The primary responsibility of the nanny is the children. In addition, parents may ask a nanny to perform light housework tasks, provided this does not interfere with childcare duties. This means keeping the immediate surroundings clean, safe and tidy or running a small errand. A nanny must not be asked to perform heavy housework tasks, such as cleaning windows, ironing or doing the weekly shop, without this being explicitly discussed and compensated for in the hourly rate.
- Parents may terminate the agreement in writing with one month’s notice.
- A trial period of one month applies; official holidays that fall on working days of the childminder(s) are paid out to the childminder(s).
- The home of the parent/guardian must comply with current safety and hygiene aspects. These are benchmarked using the Health and Safety Risk Inventory and Evaluation (RIE) by the childminding agency in the presence of the childminder(s).
- The childminder(s) must be in possession of a Certificate of Good Conduct (VOG).
Any questions? Please feel free to contact us!